Terms of service

General Terms and Conditions

Complete Unity Yoga Ltd, Rosemont, Church Walk, Lode, Cambridge, United Kingdom

By entering and/or using this website you agree to abide by the terms and conditions of use thereof, as set out here or as may be modified by us from time to time. The content of the pages of this website is for your general information and use only. It is subject to change without notice.


The placement of an order online indicates your acceptance of these terms and conditions relating to orders, purchases and delivery. By submitting your order you are offering to buy goods and allowing us to use your personal details for the purpose of supplying those goods. We will only pass on your details to our subcontractors who handle delivery, or as we are otherwise legally required to do. Goods supplied by Completeunityyoga.com are not for resale. Complete Unity Yoga is under no obligation to accept your order and may reject your order (or take other appropriate action) if it comes to light that you are involved in unauthorised reselling of Complete Unity Yoga products.


We make every effort to keep the website up to date so that items on the website are in stock. Sometimes items sell out quicker than expected. We will always try our best to rectify this, and you can always contact us directly via the “Get in touch” link at the footer of our site, and we will see what we can arrange for you.


We will endeavour to deliver goods within the times stated but goods are subject to availability and some delays are out of our control. Any dates we specify for the delivery of goods are approximate and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay. You can rest assured that we will work to rectify any delivery problems with the minimal delay.


If a product is advertised at an incorrect price due to a typographical error or a supplier error we reserve the right to refuse or cancel an order whether or not said order has been confirmed. In such a case we will make you aware of this and a full refund will be given if required.


Although we will do our best to ensure the accuracy of all the information on the website, we shall not be liable for any damages of any kind resulting from the use of this website. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.


We at Complete Unity Yoga have our own design team and we do not accept unsolicited designs, inventions, ideas or any other materials. Anyone sending such designs, inventions, ideas or materials to us does so on an unsolicited basis. In the event that we agree to look at any such materials sent in you must accept that Complete Unity Yoga or its associated companies may have developed, or may be developing materials that are similar or identical to your submission and that Complete Unity Yoga has no obligation of any kind concerning those materials if we have created, developed or acquired them independently without reference to your submission.


Rights to re-sell Complete Unity Yoga products are reserved only for approved wholesale customers. If you wish to inquire about becoming an approved wholesale reseller, please email will@completeunityyoga.com for information.


From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the relevant third parties and/or website(s). Neither do we have any responsibility for the content of the linked website(s).


Except as may be implied by law where you (as the buyer) are dealing as a consumer, in the event of any breach of these Terms and Conditions by us (as the seller), your remedies shall be limited to damages which shall in no circumstances exceed the applicable price of the goods sold to you and we shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.


No waiver by us (as the seller), whether express or implied, in enforcing any of our rights under these terms and conditions shall prejudice our rights to do so in the future.


We (as the seller) shall not be liable for any delay or failure to perform any of our obligations if the delay or failure results from events or circumstances outside our reasonable control, including but not limited to acts of God, strikes, lockouts, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and we shall be entitled to a reasonable extension of our obligations.


If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.


Please contact us if we can be of any assistance. E-mail hello@completeunityyoga.com with any enquiries. 


We hope that you are happy with the experience of shopping our products and using them in your daily life.

If for any reason you are dissatisfied with the service you have received, please contact us. We do need to know if things go wrong so we can continue to improve our customer service.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the homepage.

We reserve the right to withdraw linking permission without notice. 


These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.


It is important to note that we do not give any guarantees about the use and/or safety of our products. All users of our products use them at their own risk fully acknowledging that Yoga and other physical exercise is performed with an associated risk of bodily injury, and we at Complete Unity Yoga cannot be responsible or liable for any such injury caused to any users of our products. By purchasing Yoga equipment from Complete Unity Yoga directly or via any of our re-sellers or agents, you agree to waive any and all claims against us with regard to any physical (or other) injuries sustained or loss or damage suffered as a direct or indirect result of using our products.

Booking A Complete Unity Yoga Retreat


To reserve your place, you will be required to transfer the non-refundable deposit to Complete Unity Yoga. Once the deposit is received, we will confirm your registration shortly. Your place is not guaranteed until your deposit and registration forms are received and we have sent you a confirmation.
Second payment is due within 40 days after the payment of the £49 deposit.
Full payment is due 3 months before the retreat unless you are instructed otherwise. If the balance is not received on time, a late payment fee of £50 applies.


If you cancel your participation 90 days or more before the retreat, your deposit or full payment is fully transferable to a new Complete Unity Yoga Retreat. Please note that the new retreat of your choice must happen within 12 months from the day you cancel. This option is available as long as the new retreat of your choice is open for registration.

If you cancel your participation 30-90 days before the retreat, half of your full payment is transferable to a new Complete Unity Yoga retreat. Please note that the new retreat of your choice must happen within 12 months from the day you cancel. This option is available as long as the new retreat of your choice is open for registration.

If you cancel 0-30 days before the start of the yoga retreat, the payment is not refundable and non-transferable.

In case you arrive late or leave early it is not possible to receive a credit or refund.

If Complete Unity Yoga must cancel a booked retreat date for any reason except force majeure circumstances, you may request to have your full retreat payment transferred to another retreat, or you may apply for a full refund. Complete Unity Yoga will not be responsible for any additional costs associated with a cancelled retreat, so we strongly encourage you to purchase travel insurance at the time of booking.

Travel Insurance

It is important to protect yourself by choosing travel insurance when you register for a yoga retreat.
Depending on the policy and conditions, travel cancellation insurance will cover some or all cancellation fees. You may also choose a policy that protects you in case the retreat is cancelled due to weather conditions or force majeure circumstances, lost baggage and/or medical expenses if you get sick. You can also ensure your air tickets.
With the majority of insurance companies, insurance must be purchased within 14 days of making your reservation.