Shipping and Returns

Shipping and Delivery

1) Free Delivery

 - Free delivery worldwide and hassle free returns on all orders over £50

 

2) Delivery Process

We strive to get your products to you as soon as possible. Your purchase and interest in yoga and meditation, as well as our equipment, means a lot to us.

Shipping takes place up to 48 hours after an order has been placed. We are a small, ethically run business that sets the wellbeing of its employees very high. Therefore sometimes you may experience a short delay in shipping. When we are attending festivals or events with our products and/or teachings, shipping time may be affected. We will always ensure you know the shipping time and that your products arrive to you safely. All of our products are made with deep passion for yoga and meditation, handled by dedicated and joyful staff and shipped along with good vibes, smiles and positivity.

 

Shipping Rates

Free delivery worldwide and hassle free returns on all orders over £50 (sent by tracked service)

-

Small Package ( less than 0.850 kg ) - Eye Pillows, A5 Yoga Prints, A6 Yoga Prints, Yogic Lifestyle Bags

Country Delivery Rate
UK  £2.95
Rest of the World  £2.95

Large Package ( more than 0.851 kg ) - Yoga Meditation Cushions, Yoga Mat Bags, Yoga Mats, Yoga Pose Posters, A3 Yoga Prints, Yoga Meditation Blankets

Country Delivery Rate
UK   £6.95
Rest of the World  £6.95

 

Hassle Free Returns

We hope that you will love your new products as much as we do and find that it supports your practice. Although, If you do need to return items, here is the information you need:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging.


There are certain situations where only partial refunds are granted:

* Product with obvious signs of use

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@completeunityyoga.com


Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at hello@completeunityyoga.com.

 

Shipping 

To return your product, you should mail it to: Charlotte Vedel, Broby Overdrev 7, Sorø, Denmark, 4180

You will be responsible for paying for the shipping costs for returning your items. Shipping costs are non-refundable unless the item is faulty. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

When shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Namasté